Customer Service Adminstrator

We’re working with a well-established international business that urgently requires an experienced Customer Service Administrator to join their UK Operations team.

This is a fantastic opportunity for someone who thrives in a fast-paced Business to Business and Consumer Customer Service or Administration environment and can hit the ground running from day one.

What You’ll Be Doing:

• Managing customer orders from receipt through to delivery
• Handling customer enquiries via phone, email and online systems
• Providing pricing, availability and delivery updates
• Coordinating with Sales, Planning, Logistics and After Sales teams
• Resolving customer issues and complaints professionally and efficiently
• Maintaining accurate CRM and order management records

What We’re Looking For:

• Previous B2B or B2C Customer Service experience or Administration
• Strong communication and relationship‑building skills
• Experience using CRM systems
• Excellent attention to detail and administration skills
• Strong Microsoft Office capability
• Ability to manage multiple priorities and work to deadlines
• SAP experience would be advantageous

This is an urgent requirement.

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