About Hestia
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence.
Role Overview
Location: Brent, London.
We are looking for a Floating Support Worker to play a pivotal role in our Criminal Justice – Mental Health accommodation team. The floating support worker will empower a caseload of service users to manage their health and wellbeing, supporting a staffing rota offering care from 8am to 10pm Monday to Sunday.
Responsibilities
- Empower and support a caseload of service users to manage their health and well‑being.
- Support staffing rota and provide care from 8am to 10pm, Monday to Sunday.
- Actively monitor wellbeing, mental health, housing and living environment to ensure service users journey into independence.
- Take a solution‑focused and co‑produced approach to supporting users with their move‑on into independent living.
Qualifications & Skills
- Quick learner who can gather and process detailed information accurately.
- Make informed decisions and share relevant information appropriately while maintaining confidentiality.
- Work constructively and collaboratively in high‑pressure environments with individuals displaying challenging behaviour.
- Maintain a calm, solution‑focused, and non‑judgemental approach.
- Optimism about clients’ capacity for change and strong understanding of safeguarding responsibilities.
- Flexible attitude toward working unsociable hours, including early, late, and occasional weekend shifts.
- Willingness to learn – it is acceptable not to tick all boxes on entry.
- Lived experience of supported areas is valued and should be mentioned if comfortable.
Equality, Diversity and Inclusion
Our service users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences different people and communities bring to our organisation.
Disability Confident Employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
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