Support Worker

Company: ILS Case Management
Apply for the Support Worker
Location: Salisbury
Job Description:

Location

Salisbury, Wiltshire.

Hours

73.50 hours per week, shared by more than one person, either full‑time or part‑time. Typical shifts include weekdays and weekends, days (07:45–19:00) and waking nights (18:45–08:00). 24‑hour on‑call shifts available for holidays. Bank hours available on a 2‑week rolling rota to cover absences of the current team.

Pay and Benefits

  • £15.15/hour (Monday‑Friday days and waking nights)
  • £17.58/hour (Saturday and Sunday and waking nights)
  • On‑call: £25 for 12 hours (Loco Parentis). If called in to cover a shift, the shift will be paid at 1.5 × appropriate rate.
  • 5.6 weeks annual leave (pro rata)
  • Pension (subject to qualifying status)
  • Employee Assistance Programme
  • DBS check, full induction, and ongoing training (including The Care Certificate)
  • Support from a dedicated Case Manager and HR team

About the Role

Provide 24/7, 2:1 care for a person with cerebral palsy who is non‑verbal but uses eye‑gaze technology for communication. You will assist with all aspects of daily living, including medical supplies, activity planning, and community visits. The role involves working in a family home and supporting the client’s safety and wellbeing. The person is creative and enjoys music; support for attending concerts, festivals, and guitar lessons may be required.

Driver Requirement

Must hold a full UK driving licence to drive a wheelchair‑adapted vehicle (automatic). Vehicle driven is provided by the employer.

What We’re Looking For

  • Energy, patience, and a positive attitude
  • Experience supporting adults with complex care needs
  • Awareness of emotional, behavioural, and cognitive needs
  • Willingness to learn and grow with on‑the‑job and professional training
  • Proof of eligibility to work in the UK

Bonus Points If You Have

  • Interest in therapy and personal development
  • Playing guitar or a music lover

Interviews & Start Date

Interviews are conducted as applications arrive and will be face‑to‑face. Start date will be as soon as pre‑employment checks are complete.

Qualifications

Client‑focussed; demonstrate commitment and passion for meeting the client’s needs. Integrity and empathy in a professional manner. Supportive, positive, and respectful of diversity. Quality focused, maintaining professionalism.

Safeguarding

Proof of eligibility to work in the UK; satisfactory references, including last employer; an enhanced DBS certificate (a conviction will not necessarily prevent you from being employed).

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Posted: June 13th, 2026