Assistant Manager

Responsibilities

• Be a role model – motivate and engage your team to embody brand values while fostering an inclusive and positive workplace.
• Deliver outstanding service to all customers, demonstrating role‑model behaviours for the entire team.
• Assist in driving sales, commerciality and maintenance of standards, ensuring compliance with established policies and procedures.
• Communicate efficiently, both on the floor and behind the scenes, building and maintaining relationships across the business, with customers and community partners.
• Partner with the Store Manager to generate innovative and engaging marketing ideas.
• Take ownership of stock management and execute visual merchandising guidelines to support store KPIs.
• Act as the product expert and knowledgeable trainer, educating your team and advising customers.
• Foster a supportive, productive and inclusive environment that promotes teamwork and accountability.
• Support store management in all aspects of running the store, including opening and closing, cash handling, stock control, merchandising and maintaining a clean, well‑presented store.
• Create amazing experiences for customers through authentic service that leaves a lasting impression.
• Maintain compliance with company policies, including health and safety regulations.

Qualifications

• Previous experience in a fast‑paced, customer‑facing environment.
• Experience in a customer‑facing role; leadership or supervisory experience is preferred but not essential.
• Flexible and adaptable, comfortable working in a fast‑paced setting.
• Flexible schedule with availability to work mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.
• Self‑starter and ambitious, motivated to achieve and exceed store targets.
• Ability to work under pressure and manage multiple tasks simultaneously.
• US candidate only.
• High School diploma or equivalent.

Working Conditions

Retail environment.

Benefits

• Generous clothing allowance.
• Excellent training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• 25 days holiday (pro‑rated if working part‑time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust – advice & support tool.
• Dedicated budget to attend fitness classes (per store).
• Access to sample sales.
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees after probation.
• Enhanced Family Leave policy.

EEO Statement

Performing duties consistent with the Company’s AAP/EEO goals and policies.

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