Bilingual French Client Operations Administrator

Bilingual French Client Operations Administrator

Location: Central London

Fully office-based in London Monday to Friday

Salary: 38,000 per annum to 42,000 per annum

Ref: 5527F

About the Company

London-based high‑end specialist consultancy offering personalised services for international clients.

Responsibilities

• Provide exceptional service and support to a high‑end client base.
• Manage client files and ensure all documentation is accurate, complete and submitted on time.
• Advise and update clients on the progress of their cases or requests.
• Act as a key point of contact for client enquiries and ongoing communication.
• Maintain accurate records and update internal systems and databases.
• Coordinate administrative processes and monitor deadlines across multiple cases.
• Work closely with colleagues and external stakeholders to ensure the smooth delivery of client services.

Qualifications

• Previous experience in a private client‑facing role within hospitality, luxury retail or a similar high‑service environment.
• Exposure to supporting demanding private clients and high‑net‑worth individuals while delivering exceptional levels of customer care.
• Strong administrative experience, ideally gained in a fast‑paced environment with exposure to managing multiple tasks, deadlines and client requirements simultaneously.
• Happy to work from a Central London based office Monday to Friday (no hybrid or remote‑working options available).
• High standard of fluency in French and English (written and spoken) is mandatory.
• Skilled in Microsoft Office and IT tools in general.
• Inquisitive and proactive, with a genuine desire to learn and embrace new challenges.

Salary

38,000 per annum to 42,000 per annum depending on experience.

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