Requirements
- A substantial track-record of project managing and delivering high-profile events, and managing multiple stakeholders
- Demonstrable experience of providing excellent customer service and working in a customer focused environment
- Excellent interpersonal skills, including tact, diplomacy, and the ability to work with people at all levels including high profile guests and stakeholders
- Excellent oral and written skills across a range of formats including promotional materials, intranet and website
- Facility with matrix working (working closely with other teams to deliver objectives)
- Evidence of working closely with hospitality providers and proven success of managing suppliers/agencies
What the job involves
- Reports to: Events and Conference Manager
- This is a full-time, permanent position on Crick terms and conditions of employment
- The Francis Crick Institute is looking for an outstanding event professional to join our busy and creative Events team
- This is an exciting opportunity for someone with the experience, enthusiasm and confidence to deliver exceptional events while representing one of the world’s leading biomedical research institutes
- From major conferences and VIP visits to scientific symposia, lecture series, corporate hospitality and staff celebrations, our events play a vital role in fostering collaboration, sparking new ideas and strengthening the Crick’s reputation as a global leader in life sciences
- You will also contribute to the development and delivery of selected public engagement events, helping to connect our science with wider audiences
- Working across a programme of up to 150 events each year, you will manage a diverse portfolio of in-person and hybrid events, collaborating with stakeholders from academic, commercial, philanthropic and public sectors
- This role offers the chance to take ownership of high-profile events from planning through to delivery, combining excellent organisational skills, technical expertise and outstanding communication to create memorable experiences that reflect the excellence of the Crick
- If you thrive in a fast-paced environment, enjoy building relationships with a wide range of stakeholders and are passionate about delivering world‑class events, we’d love to hear from you
- These include but are not limited to: Event management and delivery for both external and internal facing events:
- Responsible for all pre-event planning, including making arrangements with the following teams: catering, AV, logistics, security, housekeeping, reception and safety
- Draft and issue venue hire contracts to clients, liaising with Crick legal team as needed
- Provide clients with detailed quotes for third party services, hospitality, AV and any other hired in equipment and services
- Create and manage expenditure records and ensure events are delivered within agreed budget-track and regularly update stakeholders on finance
- Maintain clear communications with timely and detailed event briefings for relevant teams to ensure effective use of resources and quality delivery across all event elements
- Communicate and promote events to both internal and external audiences, working closely with the wider Communications and Public Engagement teams:
- Create and manage event content and listings on the intranet (CrickNet)
- Create and manage event content and listings on the external website
- Work with colleagues in the Digital team to develop promotional content for events
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