Assistant Head of Reservations – Lead & Upsell Expert

Dakota Head Office in Manchester seeks an experienced Assistant Head of Reservations to lead our reservations team. You will ensure bookings are managed accurately and guest experiences are exceptional. The role includes supporting the team, managing system training, and resolving complex issues.

The successful candidate will have at least 2 years of supervisory experience in hotel reservations and a passion for service. We offer career development opportunities, well-being programs, and financial perks.

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