Hybrid IT Service Desk Analyst – Chester (Contract)

Galaxi Consulting Group is hiring a Service Desk Analyst for a 6-month contract in Chester, UK. The position offers a hybrid working model, requiring candidates to be within 50 KM of the client site. Responsibilities include providing 1st Line IT Support, monitoring ticket queues, and ensuring SLA compliance.

The ideal candidate will have experience in a Technical Service Desk, excellent customer service skills, and familiarity with ServiceNow. Native English proficiency is preferred.

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