Job Overview
To protect our customer’s property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI’s) and any subsequent changes. Deliver results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self‑development.
Responsibilities
- Protect property, people and assets as per Assignment Instructions.
- Meet and exceed KPIs / SLA, ensuring high‑quality service.
- Comply with all policies, legal, regulatory and statutory requirements, including obtaining and wearing a front‑line licence (Security Guarding or Door Supervision).
- Follow instructions and procedures, work systematically and orderly.
- Report health & safety hazards promptly and maintain incident logs.
- Ensure check calls are made at allocated times, call emergency services and Communication Centre for all incidents.
- Maintain professional conduct with customers and handle difficult situations.
- Use technology to achieve key work objectives and develop job knowledge.
- Renew licence at least 16 weeks before expiry.
Qualifications
- Previous security experience.
- Valid SIA licence.
- SC clearance desirable.
Compensation and Shift Pattern
£16.22 per hour. Shifts include Monday to Friday, weekends, bank holidays and evening shifts.
Benefits
Flexible benefits scheme, virtual GP, salary finance, Choices platform for custom benefits, discounts, cycle‑to‑work, life cover, Mitie Stars recognition, training and development opportunities.
Equal Opportunity Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know by emailing the recruitment team.
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