CLCH Hertfordshire Adult Community Services – CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting!
We are looking for a part-time Clinical Support Worker (22.5 hours per week) to join our Watford Sexual Health Clinic on a permanent basis.
Sexual Health Hertfordshire delivers essential genitourinary medicine (GUM), contraception, and HIV care within the community. This is a rewarding opportunity to support individuals accessing vital healthcare services in a professional, inclusive, and patient‑focused environment.
As a Clinical Support Worker, you will:
- Support the delivery of GUM, contraception, and HIV services under the guidance of a Registered Nurse or Allied Health Professional.
- Provide safe, compassionate, and high‑quality care to people accessing the service.
- Undertake training and competency assessments to develop your clinical skills and knowledge.
- Contribute to maintaining quality, safety, and effective clinical environment.
- Assist with a range of duties, including clinical tasks and administrative support when required.
- Engage in communication with colleagues, patients, and partner organisations.
- Support service improvement, safety processes, and your own ongoing development.
Main duties of the job
Key duties within this varied role would include:
- Carry out clinical observations and procedures such as vital signs, routine urinalysis, pregnancy testing, venepuncture, microscopy, and asymptomatic screening following appropriate training.
- Act as a chaperone during clinical examinations and provide support as required.
- Maintain strict patient confidentiality at all times.
- Respect and support the rights of young people, including those under 16, in line with confidentiality principles and Fraser guidelines.
- Help maintain a safe, clean, and organised clinical environment.
- Undertake administrative tasks as directed by a Registered Nurse or other qualified professional.
- Provide reception cover when needed, supporting the smooth running of the clinic.
- Work collaboratively with colleagues across the multi‑disciplinary team to support effective service delivery.
- Follow all relevant departmental and Trust policies, procedures, and clinical protocols.
- Assist with stocking, ordering, and maintaining clinical supplies and equipment.
- Support accurate data entry and maintenance within the Lilie clinical administration system.
- Take responsibility for managing your work email and communication in a timely manner.
- Participate in regular one‑to‑one meetings and contribute to your Personal Development Plan (PDP).
About us
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.
What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high‑quality care.
Job responsibilities
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.
Person Specification
- Higher Professional Diploma in Health and Wellbeing (NVQ/QCF – Level 3) or a recognised equivalent course
- Willingness to undertake further training as appropriate.
- GCSE grade A-C or equivalent in English and Maths
- ECDL certificate
- Registration with the national regulatory body (when it becomes available).
Experience
- Experience of working as part of a team
- Experience of working with the general public in a customer or client facing role.
- Experience with the use of Microsoft Office or a variety of databases/IT systems.
- Experience of working in a health or social care setting
Skills & Knowledge
- Excellent verbal and written skills
- Able use own initiative to plan and prioritise own workload to meet deadlines.
- Able to carry out assigned tasks in a busy clinical environment.
- Ability to work autonomously, make decisions and use initiative.
- Evidence of excellent organisational skills.
- Able to provide evidence of where you have demonstrated the Trust’s Values and Behaviours.
- Understanding the need for confidentiality
Key Attributes
- Excellent communication skills and ability to build effective relationships.
- Self‑management skills-managing time and workload.
- Ability to work in a team and to supervise the work of others.
- Ability to analyse, interpret and record data in a clear, and succinct manner.
- Good analytical and problem‑solving skills.
- To be able to promote the work of the team across the trust.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Watford Clinic, Watford Town Hall, First Floor: The Annexe
£27,106 to £28,850 a year Per annum, inclusive of HCAS (pro rata)
Contract
Permanent
Working pattern
Part‑time
Reference number
824-HERTS-7993875
Job locations
Watford Clinic, Watford Town Hall, First Floor: The Annexe
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