Room Attendant (Self Checker) – London

Room Attendant (Self–Checker)

We are looking for a passionate Room Attendant (Self–Checker) to join our Basil Street team on a permanent basis with an immediate start.

Key Responsibilities

• Sign in and sign out key and bucket each day, following departmental SOP.
• Clean and check allocated rooms to the highest standards according to departmental SOP.
• Maintain focus on Quality Spot Checks.
• Communicate and follow up work requests with Floor Supervisor, Porters, Duty Engineer, Office Coordinator.
• Conduct daily spring clean in allocated rooms following SOP.
• Personalise service to guests using guest history where possible.

Work Schedule

The role requires 40 hours per week on a shift rota.

Location

15 Basil Street Apartments, Knightsbridge, one‑minute walk from Knightsbridge station.

Qualifications

All applicants must be legally eligible to work in the UK.

Benefits

• £29,870 per annum + discretionary meal allowance.
• Pension scheme with company contributions.
• 50% discount in all our restaurants and spa’s across our properties.
• Team member and Friends & Family rates across our properties.
• Extensive discounts on our benefits platform.
• Access to private medical insurance.
• Interest‑free season ticket loan.
• Employee Assistance Programme – 24/7 online GP, mental health support and virtual wellbeing.
• Bike to work scheme.
• Complimentary laundry.
• Access to development plans, apprenticeships and world‑class management development programmes including educational sponsorship.
• Recommend a friend incentive.
• Opportunity to join task forces to contribute to business focuses, community and environment.
• Employee recognition schemes and Social Committee events including gala dinners.

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