Your drive to achieve will lead you to exceed your sales and objectives, in Retail we call it ‘Smashing your Targets’.
Responsibilities
- Embrace change and rise to the challenges of a customer‑engaged role face to face and virtually.
- When things don’t go to plan, collaborate with your colleague network to investigate and resolve any question or complaint.
- Use the variety of systems we provide to enhance your knowledge, skills and behaviours, confidently adapt your style to help answer questions while bringing memorable holidays to life for our customers.
- Complete practical and written assignments via the online learning platform within your working week, guided by your manager and a dedicated learning coach through the apprenticeship to achieve a Level 3 Travel Consultant qualification.
As part of our commitment to provide exceptional customer service and flexibility for our customers, you will enjoy a varied shift pattern each week that may include weekends, bank holidays and evenings at some of our busier stores.
About the Role
Here at TUI, you’ll find we are an inclusive company with a culture of care. By joining the Retail Team as an Apprentice Travel Advisor in our Treorchy store, we will provide valuable insight into the world of travel and fully support you in working toward the Level 3 Travel Consultant Apprenticeship. The two‑year Apprenticeship Scheme is structured to develop you into becoming a destination expert so you can recommend and sell holidays, cruises, UK breaks and additional products. You will put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best‑loved holiday company.
Benefits
- Starting salary of £8.50 per hour, increased after the first year.
- Rewarded for exceeding targets with our commission scheme.
- Enjoy fantastic holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off.
- Health and wellbeing support across key areas: financial, health, social, community and career.
- Investment in your development and career progression.
- Pension scheme and life assurance.
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