Responsibilities
- Restock spirits, wines, beers, garnishes, glassware, ice, and other bar essentials throughout service.
- Prepare and maintain ice wells, garnish stations, mixers, and back-bar displays.
- Assist bartenders with basic prep work (cutting garnishes, refilling syrups, preparing juices).
- Ensure bar area, service stations, storage areas, and equipment remain clean, organised, and safe.
- Collect and wash glassware promptly; polish glasses where required.
- Dispose of rubbish and recycling, ensuring compliance with hotel recycling procedures.
- Adhere to all food safety, sanitation, and health & safety regulations.
- Support stock rotation (FIFO), checking dates and product quality.
- Refill fridges and maintain stock presentation standards.
- Report low stock or equipment issues to the manager promptly.
- Assist with deliveries, stock counts, and inventory where required.
- Help deliver water, snacks, or simple items to guests during busy periods (if trained and authorised).
- Maintain a calm, professional presence during peak service, supporting the wider team.
- Communicate effectively with bartenders and floor staff to keep service flowing smoothly.
Requirements
- Previous experience is preferred but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to thrive in a fast‑paced, customer‑focused environment.
- Strong organisational skills and attention to detail.
- Flexibility to work evenings, weekends, and holidays.
- Right to work in the UK.
- Creative mindset; willingness to brainstorm and collaborate.
- Accountable and team‑oriented behaviour.
- Pay attention to detail and deliver quality work.
- Be sociable and get to know your colleagues.
- Be yourself; we value individuality.
About The Zetter
The Zetter is a quiet celebration of intimate spaces, timeless imperfection, and unapologetic British eccentricity. With our collection of boutique hotels, townhouses, and parlours nestled in London’s most characterful neighbourhoods, we offer more than a stay – we curate experiences brimming with thoughtful details, curated charm, and stories layered into every corner.
Our food and drink are an extension of this ethos – carefully crafted menus, perfectly poured cocktails, and service that feels warm, attentive, and never scripted. We believe that dining and drinking at The Zetter should be as memorable as sleeping under our roofs. We are creating a team for our new opening at The Zetter Bloomsbury and looking for more charming people to join us.
We work hard but also like to let our hair down!
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