Key Responsibilities
- Customer Engagement & Styling: Greet guests warmly and confidently, demonstrate strong product knowledge, actively listen and ask insightful questions, provide styling advice, suggest add‑ons, create complete looks, showcase multiple ways to wear products, guide customers through purchase decisions, ensure a seamless checkout experience, reinforce and celebrate customer choices.
- Sales & Business Acumen: Drive results through strong customer connections and storytelling, demonstrate deep knowledge of the brand and product attributes across all categories, maintain operational excellence including stockroom organization and POS transactions, give and receive feedback in an honest, constructive manner.
Requirements
- Professional selling skills with exceptional interpersonal and communication abilities.
- Prior experience in a retail environment.
- Ability to multitask, prioritize, and work collaboratively in a team setting.
- Social media awareness and willingness to learn omni/virtual selling techniques.
- English proficiency (or local language proficiency per market).
Schedule: Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high‑traffic retail days (including but not limited to public holidays).
What Kate Spade can offer you
- An inclusive, innovative, and fun working environment
- Internal mobility & career progression
- One paid volunteering day per year and opportunities to volunteer with global projects
- Learning & development opportunities with our Ambassador Programme
- Regular social events
- Equity, Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils
- Attractive employee discount
- Compelling incentive programme
Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.
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