Position
Store Colleague – full‑time, 37.5 hours per week, located at Partick. Flexible schedule required from Monday to Sunday.
Remuneration
Starting rate £12.75 per hour (£24,863 per annum). After completion of full training, rate increases to £13.44 per hour. Potential discretionary bonuses up to £2,000 per year based on Key KPI performance.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with pawnbroking, retail sales and financial product services.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with the team to exceed sales targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus.
Qualifications
• Genuine interest in people, strong sense of integrity, and willingness to learn. Experience in pawnbroking is not required; full training will be provided.
Benefits
- 30 days holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high‑end watches.
- Incentive schemes to reward achievements.
- Exclusive discounts at leading retailers via the employee perks portal.
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