Treatment / Sales Co-ordinator – Dental

Dental Sales / Treatment Co‑ordinator – Barnet – Full‑time

We are seeking an experienced Dental Sales / Treatment Co‑ordinator to join our Barnet practice – a commercially driven, patient‑focused professional who excels at guiding patients through their treatment journey and converting enquiries into accepted care.

Responsibilities

• Act as the first point of contact for new patient enquiries via phone, email, web, and walk‑ins.
• Engage with patients to understand their needs, introduce treatment options, and build trust.
• Conduct face‑to‑face and virtual consultations, clearly explaining treatment plans, fees, and finance options.
• Proactively follow up on enquiries, treatment plans, and outstanding cases to maximise conversion.
• Support patients throughout their treatment journey, ensuring continuity and satisfaction.
• Work closely with clinicians to translate clinical recommendations into personalised patient pathways.
• Contribute to business development initiatives and practice growth strategies.
• Provide front‑of‑house and customer support when required.

Essential Qualifications

• Experience in a high‑end sales or customer‑focused role.
• Proven track record of treatment conversion, sales performance and new business development.
• Experienced and comfortable working to KPIs and target‑driven metrics.
• Strong negotiation and closing skills with confidence, discussing treatment options and fees.
• Exceptional communication skills with a polished, professional manner.
• Highly organised with strong attention to detail.
• IT‑confident, with experience using practice management or CRM systems.
• Positive, motivated, and commercially driven mindset.

Desirable Qualifications

• Experience within the premium private health care sector and dental in particular.

Benefits

• The opportunity to lead within a premium, fully digital private dental environment.
• Progression pathways and ongoing development opportunities based on performance.
• Professional development support and access to a learning portal.
• DBS covered.
• Employee referral scheme with competitive referral rewards.
• Modern, high‑spec practices and systems.
• Dedicated Treatment Coordinators supporting ethical case acceptance and patient communication.
• Competitive salary based on experience and skillset.

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