Compliance Administrator

Role Overview

We need a Compliance Administrator to support our compliance function by administering KYC and AML processes, safeguarding the business from money laundering risks and ensuring compliance with regulatory requirements.

Key Details

• Company: TPG
• Location: Hemel Hempstead
• Salary: Competitive, aligned to experience
• Contract: Fixed‑term

Core Responsibilities

• Deal with SmartSearch enquiries, support identity verification processes.
• Review and escalates unusual or potential screening results.
• Maintain accurate records of AML/KYC activities and decisions.
• Conduct due diligence on new and existing customers to verify identities and assess risk.
• Reissue expired SMS and email verification requests and manage abandoned or rejected cases.
• Contact clients and property managers to support completion of searches and checks.
• Input data accurately into systems including Inform Direct, Dwellant and report servers.

Expectations

• Strong attention to detail and the ability to manage workload effectively.
• Handle confidential and sensitive information professionally.
• Prioritise tasks and work under pressure when required.
• Follow company policies, procedures and compliance requirements; escalates risks or concerns to management in a timely manner.

Success Indicators

• AML/KYC checks are completed accurately and records are kept up to date.
• Unusual or potential screening results identified and escalated promptly.
• Colleagues, property managers and clients feel well supported through compliance processes.
• Data entered accurately across all systems and documentation meets company standards.

Ideal Candidate Profile

• Strong analytical skills and attention to detail.
• IT literate and comfortable using systems and databases; able to learn new ones quickly.
• Can manage workload effectively, multi‑task and work under pressure.
• Communicates clearly and professionally with colleagues, clients and third‑party providers.
• Handles confidential and sensitive information with discretion and professionalism.

Required Experience

• Graduate level education or equivalent experience.
• Understanding of AML/KYC regulations.
• Experience working with SmartSearch or similar identity verification platforms.
• Ability to work on own initiative and as part of a team.
• Experience in an administrative or compliance support role.

Benefits

• Competitive salary, aligned to experience.
• Company car or car allowance for field‑based roles.
• 24 days holiday plus bank holidays.
• Pension scheme.
• Vitality private healthcare.
• Perkbox membership with discounts across retail, travel and entertainment.
• Fully funded training and professional development, including paid study leave.
• Employee referral scheme.
• Annual salary review.
• Free eye tests and Cycle to Work scheme.
• Long service award.
• Support for Army Reserve training.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

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