Strategic Complaints & Investigations Specialist

Car Finance 247 in Manchester is seeking a Case Handler to manage customer complaints efficiently, from initial assignment to final resolution. The role requires strong customer service skills, strategic thinking, and excellent time management.

As a Case Handler, you will take ownership of complaints, conduct thorough investigations, and ensure all communications meet regulatory standards. The company offers a supportive working environment with features such as subsidised parking, an onsite gym, and excellent career progression opportunities.

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