Head of Customer & BI — Hybrid Leadership

The Wrekin Housing Group Limited is looking for a Head of Customer and Business Intelligence to lead efforts in transforming customer feedback into actionable business intelligence. This key role involves providing insights to the leadership team and ensuring compliance with consumer standards.

Located in Telford with hybrid work options, the ideal candidate will have a strong background in customer service management and regulatory knowledge. The role offers 31 days of holiday and access to employee benefits.

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