Store Manager – 40 Hours – 12M FTC – Sweaty Betty

Store Manager – 40 Hours – 12M FTC – Sweaty Betty

We are looking for highly motivated and enthusiastic leaders who are driven to deliver results and achieve targets. Recruiting, hiring, and developing a cohesive team of motivated and engaged individuals will be an integral aspect of the role alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do.

Key Responsibilities

• Be a role model – motivate and engage your team to bring to life the brand values everyday, always promoting an inclusive and positive working atmosphere and celebrating success.
• Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll management, sales & KPIs.
• Deliver outstanding service to all customers, demonstrating role model behaviours for the team.
• Always communicate efficiently, both on the floor and behind the scenes. Develop and maintain relationships across the business, with customers and community partners.
• Foster a supportive, productive and inclusive environment that promotes teamwork and accountability.
• Consistently ensure policies, operational standards and procedures are communicated, understood and implemented, inclusive of security, people, health & safety and stock management.
• Identify innovative and creative methods to consistently go above and beyond for boosting customer loyalty and driving the brand locally within the community.
• Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of the store overall.
• Responsible for all change management in store, engage the team to adhere to new ways of working within the brand.
• Creating amazing experiences for customers through offering authentic customer service that leaves a lasting impression.

Knowledge, Skills, and Abilities Required

• Experience in a management role, best in a fast‑paced and client‑focused retail environment.
• Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs.
• Flexible and adaptable, comfortable working in a fast‑paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.
• Passion for the brands and brand lifestyles.
• Ability to work under pressure and manage multiple tasks at once.
• Proficient in POS systems.
• Budget management experience, including payroll, expenses etc.
• Exceptional customer service and team management skills, including a proven track record of developing others.
• Interest in and awareness of market trends in the retail industry.

Working Conditions

• Retail environment.

US Candidates Only

• Performing duties consistent with the Company’s AAP/EEO goals and policies.
• High School diploma or equivalent.

The Extras

• Generous clothing allowance.
• Seasonal allowance for Sweaty Betty uniform.
• Excellent training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• 25 days holiday (pro‑rated if working part‑time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust – advice & support tool.
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
• Wolverine Worldwide discount.
• Enhanced Family Leave policy.
• People Pension.

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