Salesforce Platform Architect
Salary: £60,000 – £66,000 (+ Benefits). Grade: P3. Directorate: Chief Operating Office. Reports to: Head of Architecture. Contract: Permanent. Hours: Full time 35 hours per week. Location: Stratford, London (Office-based with high flexibility). Visa: Only eligible to work in UK. Internal closing date: 24 June 2026 23:55.
Responsibilities
- Defining and maintaining the Salesforce platform architecture, delivering end-to-end, secure, and integrated solutions aligned to the organisation’s strategy and ensuring architectural governance.
- Ensuring solutions are fit for purpose, supporting the wider architecture capability through expert guidance, coaching, and architectural oversight.
- Defining guidelines for platform usage, customisation, and integration to ensure consistent, secure, and scalable use of Salesforce across the organisation.
- Ensuring the scalability, performance, and reliability of the Salesforce platform meet current and future operational and strategic needs.
- Designing quality, scalable, and performant Salesforce solutions that integrate into a coherent, maintainable, and business-aligned architecture.
- Translating business requirements into high‑level and low‑level technical designs, enabling delivery teams to build effective low‑code or pro‑code solutions.
- Overseeing implementation of new platform features, modules, and enhancements, ensuring they align with architectural standards and deliver business value.
- Building and guiding creation of proofs of concept to validate solution options and accelerate innovation within delivery teams.
- Designing and overseeing Salesforce data integrations, ensuring data quality, integrity, and reliable information exchange across connected systems.
- Providing technical leadership across Engineering, Analysis, and Architecture communities to reduce technical risk, manage technical debt, and develop a Salesforce Centre of Excellence.
Qualifications
- Extensive experience as a Salesforce Architect in a large, complex organisation, with strong knowledge of Salesforce architecture and platform capabilities.
- Ability to deliver both lower‑level design, development, and technical configuration, and top‑level solutions.
- Strong architectural thinking with exposure to a Salesforce platform that integrates with multiple platforms/products.
- Demonstrable understanding of Salesforce features including Accounting soft ledger, Sales Cloud, Service Cloud, and knowledge of Findock (advantageous).
- Proven knowledge of Salesforce security and governance best practices, with experience conducting impact assessments.
- Track record of building credible and collaborative stakeholder relationships, with strong interpersonal, communication, influencing, and negotiating skills.
- Experience coaching others, guiding technical decisions, and architectural direction to develop Salesforce capability across teams and third‑party partners.
- Experience delivering architecture through Agile product teams (Scrum, Kanban, SAFe, Lean).
- Strong analytical thinking and problem‑solving skills.
Benefits
We provide a supportive working environment that prioritises wellbeing, a generous benefits package, career and personal development opportunities, and high‑quality tools. Policies and processes enable better work‑life balance and personal wellbeing goals.
Values
Bold: Act with ambition, courage, and determination. Credible: Act with rigour and professionalism. Human: Act to have a positive impact on people. Together: Act inclusively and collaboratively.
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