Senior Service Architect – End-to-End IT Service Management

The Driver and Vehicle Licensing Agency (DVLA) in Swansea is seeking a Service Architect to lead the design and support of critical digital services. You’ll ensure that services are effectively transitioned into operation and fully supported throughout their lifecycle.

Your role will involve engaging with stakeholders to align technical designs with business requirements, chairing workshops, and managing non-functional requirements to optimize IT service delivery. This position offers flexible working options and a generous benefits package.

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