Overview
Are you someone who thrives in a fast-paced, stakeholder-focused environment and has experience within Delegated Authority or London Market operations? This role would suit someone with a strong understanding of DA governance, due diligence, and compliance, who is confident working with a range of stakeholders from underwriting to audit. It is a great opportunity to deepen expertise and take ownership of both BAU and project delivery within a collaborative team. Reporting to the Syndicate DA Service Manager, this role sits within the DA Hub and plays a key part in supporting both BAU activities and project delivery across Global Services, onboarding and overseeing delegated authority arrangements, ensuring compliance with regulatory and internal frameworks.
Responsibilities
- Onboard and oversee delegated authority arrangements, ensuring compliance with regulatory and internal frameworks.
- Support both BAU activities and project delivery across Global Services.
- Work closely with underwriting, compliance and operational teams to maintain strong governance, monitor performance and contribute to continuous improvement initiatives.
- Manage a varied workload, proactively prioritise tasks and engage confidently across a wide stakeholder network.
Qualifications
- Strong knowledge of Delegated Authority frameworks, including Lloyd’s principles, coverholder oversight and regulatory requirements such as FCA.
- Experience conducting due diligence and managing onboarding or renewal processes for third party partners.
- Proven ability to manage multiple priorities, assess risk and make sound decisions, including when to escalate.
- Confident stakeholder‑management skills with the ability to communicate effectively across senior and operational audiences.
- Familiarity with Lloyd’s systems such as ATLAS, DCOM, DAM and the Wordings Repository, with strong attention to detail.
Benefits
- Competitive starting salary (depending on skills, experience and qualifications) with bonus opportunity of up to 10% of annual salary.
- Generous pension scheme – Aviva will contribute up to 14%.
- 29 days holiday plus bank holidays, with the option to buy or sell up to 5 days.
- Aviva-funded private medical benefits to support you.
- Up to 40% discount on Aviva products and other retailer discounts.
- Up to £1,200 of free Aviva shares per year through the Matching Share Plan and share in the success of Aviva with the Save As You Earn scheme.
- Supportive policies including parental and carer’s leave, flexible benefits and sustainability options such as cycle-to-work.
Inclusion
We are inclusive and welcome everyone – we want applications from all backgrounds and experiences. We consider all forms of flexible working, including part time and job shares.
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