Bank Booking Officer

Booking Officer (Bank)

We are seeking customer-focused individuals looking for flexible bank work, who are enthusiastic about joining a friendly and supportive environment within our booking teams at East Surrey Hospital.

Key Responsibilities

• Manage referrals and book patient appointments via incoming and outgoing calls
• Provide excellent customer service to patients, colleagues, and stakeholders
• Carry out general office administration tasks
• Support reception services, including face‑to‑face patient interaction

As a Booking Officer, you will play a key role in ensuring clinics are effectively utilised and that patients are scheduled in line with the Trust’s Referral to Treatment policy.

The successful candidate will need to demonstrate diplomacy and empathy and be comfortable working in a busy office environment while maintaining accuracy.

Qualifications & Requirements

Applicants must have the right to work in the UK. Sponsorship is not available for Bank work.

Additional Information

This vacancy may close earlier than the advertised closing date.

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