Fire Service Engineer

Fire Service Engineer – Bristol

The main purpose of the Fire Service Engineer role is to be responsible for maintaining and servicing fire safety systems, ensuring they meet current standards and customer requirements, while delivering exceptional customer service through clear communication and timely issue resolution.

Salary: Opportunity to earn in excess of £45,000 (This includes base, OTE, call out and OT)

Location: Bristol and surrounding areas

Benefits

• 25 days holiday, plus bank holidays
• Localised patch – no more travelling long distances
• Stable, long‑term work with a leading global business
• Company Van (hybrids – depends on availability) – option for private use
• Development opportunities – benefit from industry‑led training modules, in‑house face‑to‑face courses focused on product knowledge / standards awareness, and manufacturer‑led product training sessions. Additionally, take advantage of optional individual development plans designed to support your career advancement and personal growth
• Parking Apps – making your life a little easier out in the field
• Online GP for you and your family
• Employee Referral Scheme (£1000)
• Company Pension Scheme (5% employer contribution)
• Life Assurance (4 x Basic Salary)
• A Central Benefits Platform offering a wide variety discounts Health & Wellbeing Resources
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What you will do

• Conducting Routine Inspections: inspect fire safety systems (and ancillary equipment) to relevant British Standards whilst adhering to health & safety requirements (Full training provided)
• Performing Maintenance and Repairs: plan your own day, visit customer premises across the region
• Providing Technical Advice: offer guidance to our customers on fire safety best practices and help them understand and comply with fire safety regulations
• Responding to Service Calls: engineers respond to customer requests for service, troubleshooting issues and resolving problems promptly to maintain customer satisfaction and safety

What we look for

• Technical/Industry Knowledge: working on life safety systems; competent on a wide range of systems both addressable and conventional (including aspirating and gas suppression systems) – BS 5839 qualification or experience desirable (but not essential); 18th edition electrical qualification desirable (but not essential)
• Analytical and Problem‑Solving Skills: ability to assess potential risks and propose practical solutions
• Communication and Interpersonal Skills: effective communication to relay information to various stakeholders, customers, and strong interpersonal skills for teamwork and customer service
• Adaptability: handle dynamic situations and changing regulations
• Full current UK driving licence

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