Senior Quality Engineer
Job Type: Permanent
Salary: Up to £55,000 p.a.
Working hours: Monday – Friday 8:00 am – 5:00 pm
Other Benefits
- Employee Assistance Programme
- Free parking
- Free uniform
- Free drinks
- Pension Scheme
- Death in service x2 annual salary
- Staff referral programme
- Development opportunities
Next Generation have been appointed to recruit for a Senior Quality Engineer to work for a well-established manufacturing business who supply into multiple industries. Based in Tewkesbury the Senior Quality Engineer will be responsible for ensuring that product quality standards are consistently achieved and maintained across the manufacturing operation. This role provides strong visible leadership on the shop floor, has the authority and confidence to stop product where quality is at risk, and acts as a senior technical and customer-facing representative for all quality matters. The role plays a critical part in customer satisfaction, regulatory compliance, and continuous improvement.
Responsibilities
- Provide strong, visible leadership for the Quality Inspection Team and the wider manufacturing operation, setting clear standards, priorities, and expectations.
- Take full accountability for inspection performance, quality control, and product release decisions, stopping processes where quality is at risk.
- Lead by example in embedding a right-first-time, zero-defect quality culture across all departments.
- Actively challenge production and operations teams to ensure quality is never compromised by schedule pressure, cost targets, or output demands.
- Serve as the senior quality point of contact for customers, building credibility, trust, and long-term confidence in product performance.
- Lead all customer-facing communication relating to quality issues, concessions, non‑conformances, and corrective actions.
- Clearly present investigation findings, root causes, and structured improvement plans to customers, auditors, and senior leadership.
- Lead and support customer quality visits, audits, and performance review meetings, ensuring strong preparation and professional delivery.
- Take full ownership of complex quality investigations using structured problem‑solving methodologies such as 8D, 5 Whys, and Fishbone analysis.
- Drive robust containment, corrective, and preventive actions to ensure immediate customer protection and long‑term defect elimination.
- Track repeat defects and systemic issues, ensuring permanent corrective actions are implemented, verified, and sustained.
- Use quality data, SPC, yield, scrap, and defect trends to identify risks, prioritise improvement activity, and drive measurable performance gains.
- Lead targeted continuous improvement projects to reduce defects, rework, scrap, and quality escapes across the factory.
- Provide day‑to‑day leadership, coaching, and development for Quality Engineers, Inspectors, and operational teams to strengthen technical capability and accountability.
- Ensure full compliance with accreditation standards, customer‑specific quality requirements, audit actions, and internal quality system documentation at all times.
Qualifications
- 3-5 years’ experience working as a Senior Quality Engineer (Essential).
- Knowledge of multi‑layer PCB, HDI, controlled impedance and surface finishing processes (Essential).
- Experience working with diverse supply chains (Aerospace, Automotive, Medical and Defence) (Essential).
- Ability to use Quality tools such as RCA, 8D, NCR and CAPA (Essential).
- Internal and external auditing experience (Essential).
- Self‑motivated with excellent communication skills both verbal and written to build good relationships.
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