Inbound Sales Executive

Inbound Sales Executive

Ashford, Kent | Full Time | Flexible Working Available

£26-30k plus commission

The Role

As an Inbound Sales Executive, you’ll be the first point of contact for new enquiries, responsible for qualifying leads, preparing quotations and guiding customers through the sales journey through to order confirmation.

Key Responsibilities

• Manage inbound enquiries via phone, email, website and referrals
• Qualify customer requirements, timelines, budgets and objectives
• Convert enquiries into confirmed sales orders, achieving set KPIs
• Prepare and issue quotations and ensure timely follow-up
• Process new orders accurately to avoid delaysProvide a high level of customer service and ongoing client communication
• Handle inbound calls and follow up warm leads to maximise opportunities
• Collaborate with internal teams to ensure seamless delivery

Qualifications

1. Strong communication skills (verbal and written)
2. Confident telephone manner
3. Proven ability to manage multiple enquiries and prioritise workload
4. Target‑driven with a proactive sales mindset
5. Highly organised with strong attention to detail
6. Experience using CRM or admin systems

Desirable

• Experience within FMCG, manufacturing, or regulated environments
• Exposure to quotations, order processing or sales administration
• Understanding of premium or high‑end customer service expectations

What’s on Offer

• Commission structure linked to performance and team targets
• Flexible working hours (by agreement)
• Opportunity for career development within a growing organisation
• Company social events
• On-site parking
• Occasional travel opportunities for client meetings/events

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