Inventory Manager NEW Croydon Posted today £ Competitive Croydon Head-Office Permanent contract

Join Superdrug Head Office- Make a Real Difference Every Day!

Location: East Croydon

Hours: 37.5 | 9.00am – 5.30pm – Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station

Salary: Competitive

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Responsibilities

• Protect on shelf store availability on branded Hair, Skin and Personal Care products
• Deliver 95% Distribution Centre availability by ordering the right stock at the right time, pre-empting sales peaks and troughs
• Place and control purchase orders with suppliers ensuring stock levels are managed within business budgets, and delivering a smooth flow through the DC network
• Launch promotional events with enough stock in store vs sales forecast for a healthy store set up to support the strongest sales possible
• Maintain a rolling collaborative demand forecast ensuring our Buying team and supplier contributes to the plan
• Ensure each product is set up correctly to allow it to move smoothly from supplier, to warehouse, to store, to customer
• Liaise regularly with suppliers to ensure they meet agreed service standards, work through any delivery issues and align on future risks and opportunities
• Report as required on availability, stock levels and supplier service levels
• Work closely with Buying & Merchandising Teams to land strong promotional, seasonal and new line availability
• Assist in driving down the levels of slow moving stock in the business
• Plan, track, trade and report branded hair and International Beauty (Skin)
• Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer‑first culture to build customer love in every touchpoint of our Online and Offline platform

Qualifications and Experience

• Ideally a minimum of 3 years experience in Supply Chain or Merchandising role
• Strong numerical and analytical skills to help deliver first class availability in our Distribution Centres and stores
• Confidence in communicating with internal and external stakeholders, such as our Buying, Merchandising, Store and Warehouse/Distribution teams. Relationship building is a key attribute the candidate must be able to demonstrate
• Confidence with IT as much of the job is spent utilising applications such as Retek. Knowledge of Excel including V‑lookups and pivot tables is essential
• Previous experience of demand planning, PO and supplier management
• Sees every interaction with the customer as an opportunity to delight them
• Comfortable using different platforms to communicate with them
• Understands customer needs and empowers others to remove any barriers to deliver great service
• Uses positive language and behaviours in all interactions with customers and colleagues, building trust and rapport
• Always prioritises actions which delight the customer and colleague
• Suggests and supports new ideas and ways of working which are designed to improve service
• Confidently communicates, challenges and gives feedback to others
• Encourages teamwork and collaboration between their own team and others
• Recognises the strengths and contribution of various teams, builds on networks to understand priorities of others and how to add value
• Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions
• Generating ideas and feeling that they can be shared both within their immediate team and outside of the team
• Is confident using data to make tactical decisions
• Is knowledgeable about their specialism and has an awareness of their wider market and to support with current trends in their business area
• Actively looks for new ways of working through AI that would benefit the business and move things forward
• Actively developing your ability to use AI effectively and think critically about outputs
• Strengthens Human Touch – keeping the humanelement strong: balancing AI efficiency with human coaching, empathy, and team cohesion

Benefits

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
• 2 staff discount codes for yourself and a family member or friend
• 30% discount on Superdrug Own Brand Products both in store and online
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
• Company pension matching and bonus
• We offer Stream – a money management app that gives you access to a percentage of your pay as you earn it
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
• We are part of A.S. Watson Group, the world’s largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes
• Enhanced maternity / shared parental / adoption leave, company sick pay and pregnancy loss and support
• Come and be part of something special!

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