Duty Manager

DUTY MANAGER – BELFAST INTERNATIONAL AIRPORT, STARBUCKS

AS A DUTY MANAGER WE WILL OFFER YOU:

• 75 % Discounted Meal and parking while on shifts.
• Employee Discounts.
• Friends and Family Discount App – 50% off all units, 20% of alcohol.
• Award‑winning training, apprenticeships and development programs.

Pay Rate: £14.25 per hour + an incentive of £1.50 per hour for hours worked between midnight and 6am, bringing your rate to £15.81 per hour.

Hours of operation are 3am to 10pm. Working flexibly across weekdays, bank and public holidays.

Join our team as a Duty Manager and step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and Lagan Bar in some of the busiest locations across the UK & Ireland. No two days are the same – lead your team, deliver great service, and be part of the energy!

ABOUT THE DUTY MANAGER ROLE

• Take ownership of opening, closing and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service and be the go‑to person for customer and team queries.
• Results‑focused, staying informed about unit performance and championing improvements.
• Previous experience leading a team in a busy Hospitality or Retail role is preferred.

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