Comms and Engagement Manager

About the role

As Cyber Uplift Change & Engagement Lead, you support the Cyber Uplift programme by acting as the key interface between Cyber delivery teams and the wider business. The role focuses on ensuring stakeholders understand what is changing, why it matters, when it happens, and what is required. It works closely with departmental stakeholders and communication teams across the business to coordinate engagement activity and support effective adoption of Cyber initiatives. This role is critical to ensuring cyber activity is clearly understood, well-coordinated, and effectively landed, with a consistent approach across the organisation, helping keep the business, colleagues and customers safe and secure.

Experience and Skills Required

• Strong experience in stakeholder engagement, change or business readiness roles within large organisations
• Proven ability to work across complex transformation or technology programmes
• Excellent stakeholder management and relationship-building skills
• Ability to translate complex or technical information into clear, simple messaging
• Experience working with senior stakeholders and leadership teams
• Strong planning, coordination and organisational skills
• Comfortable working across multiple initiatives simultaneously
• Ability to influence and drive outcomes without direct authority

Responsibilities

• Act as the primary engagement interface for Cyber Uplift activity across the business
• Coordinate engagement activity across Cyber Uplift initiatives and align with Cyber Awareness activity, to present a single, coherent view of Cyber activity across the organisation
• Build and maintain strong relationships with key stakeholder groups across organisations.
• Identify, map and maintain stakeholder communities and ensure the right people are engaged at the right time
• Translate technical Cyber activity into clear, audience‑appropriate messaging and key points
• Work closely with the Corporate Affairs comms business partners, particularly the BP for Digital, to equip departmental comms teams with the right messaging to land via the most appropriate local channels
• Support the development of messaging, briefings and materials for leaders and stakeholder groups
• Ensure stakeholders understand upcoming changes, impacts and actions required
• Coordinate awareness, readiness and adoption activity ahead of key milestones
• Gather feedback and insight from the business and feed this into delivery teams
• Monitor effectiveness of engagement activity and adjust approach as needed

Behaviour

• Collaborative and people‑focused
• Clear and confident communicator
• Proactive and well‑organised
• Pragmatic and outcome‑oriented
• Builds trust quickly and works effectively across teams

What Good Looks Like

• Stakeholders understand Cyber changes and what is required of them
• Engagement is coordinated, timely and aligned across initiatives
• Messaging is consistent and delivered through the right channels
• Business areas feel informed and prepared rather than surprised
• Feedback is captured and used to improve delivery
• Cyber activity feels joined up and well managed from a business perspective

What’s in it for you?

• This is a contract until the end of 2026
• A day rate, IR35 in‑scope, either PAYE or Hays‑approved Umbrella company
• This role provides hybrid working with access from home and occasional office visits in Waterside (2 or 3 days per week)

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