Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun‑drenched optimism and drive. Whether you’re building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
Our Customer Experience Center showcases our company, our talent, and our technology to prospects, existing customers, and business partners. We host leaders from highly valued accounts to collaborate on a partnership for the future. The team works closely with colleagues in sales and services to create an exceptional experience for all guests.
About the Role
In this role, you will manage multiple executive briefing events from start to finish, acting as a key stakeholder in the launch of the new CXC location, contributing to operational design and the creation of a world‑class briefing center. You will act as a liaison between account owners and Workmates needed to fulfill event agendas. Lead end‑to‑end guest experience, including concierge service, seamless arrival logistics, premium catering management, room setups, and meticulous oversight of hospitality standards. Partner with building security and corporate safety teams to manage VIP access protocols. Manage day‑to‑day customer briefings, heavy scheduling support, agenda drafting, and on‑site execution. Maintain executive presence, assertiveness, and collaborative skills with sales/services teams to meet strategic goals. Provide high‑touch support for in‑room AV/VC technology.
- Manage multiple executive briefing events from start to finish.
- Act as key stakeholder in the launch of the new CXC location.
- Contribute to operational design and creation of a world‑class briefing center.
- Serve as liaison between account owners and internal Workmates.
- Lead end‑to‑end guest experience: concierge, logistics, catering, room setup.
- Partner with building security and safety teams for VIP access protocols.
- Manage day‑to‑day customer briefings and scheduling support.
- Draft agendas, schedule, and host meetings on the day in the London office.
- Maintain executive presence and confidence to push back on account teams when necessary.
- Collaborate with sales/services teams to create briefings that meet strategic objectives.
- Partner with CXC, technology support, logistics, catering, etc. to integrate all briefing elements.
- Support development of best practices and documentation for the new CXC location process.
- Provide immediate, high‑touch support for in‑room AV/VC technology.
About You
- 8+ years relevant experience in executive briefing centers, marketing, and/or events.
- High confidence working autonomously, supporting the extended program with the larger CXC team based in Pleasanton, CA.
- Experience working closely with Executive Level (VP+, C‑Suite) customers and internal stakeholders.
- Full‑time position based in London, requiring at least 70% in‑office time per week.
Other Qualifications
- Highly organized and detail‑oriented self‑starter with exceptional prioritization, organization, and project management skills.
- Excellent executive communication skills, interpersonal skills, and writing skills.
- Incredible attention to detail in all areas and in all work produced.
Work Arrangement
We combine in‑person and remote work. Employees spend at least 50% of their time each quarter in the office or in the field with customers, prospects, and partners. Flexibility allows employees to create a schedule that suits business, team, and personal needs, while ensuring intentional time together.
Equal Opportunity Employer
Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion, sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We consider qualified applicants with arrest and conviction records, per applicable ordinances. Workday does not accept resumes from headhunters, placement agencies, or other suppliers that lack a formal agreement. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during the application process. If you need assistance or accommodation, contact accommodations@workday.com.
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