Senior Support Worker

Location: Erith, LondonJob Types: Full time, PermanentSalary: £31,300 – £34,000 per year (£15.05 – £16.35 per hour)Hours: 40 hours per weekAdditional Payments: Sleep-in shifts paid at £65 per shift. Overtime paid at the equivalent hourly rate.

About the Role

Senior Support Worker in a specialist children’s residential service supporting young people with learning disabilities and complex needs.

Key Responsibilities

• Provide high-quality, person-centred support to children and young people with learning disabilities and complex needs
• Build positive, trusting relationships with young people, families, and professionals
• Support the implementation and review of care plans, support plans, risk assessments, and educational objectives
• Conduct regular keyworker sessions and advocate for the views, wishes, and aspirations of young people
• Promote independence, emotional wellbeing, life skills development, and community participation
• Support young people to attend appointments, educational activities, family contact, and social opportunities
• Maintain accurate, professional, and compassionate records in line with regulatory requirements
• Lead shifts in the absence of the Deputy Manager, providing guidance and support to colleagues
• Support safeguarding processes and ensure the safety and wellbeing of young people at all times
• Assist with behaviour support strategies and de-escalation techniques when required
• Promote positive outcomes through reflective practice, teamwork, and continuous improvement
• Ensure compliance with Children’s Homes Regulations, Quality Standards, and organisational policies
• Participate in sleep-in duties and contribute to the smooth running of the home

About You

• Previous experience working within a children’s residential care setting
• Level 3 Diploma in Residential Childcare (or equivalent), or willingness to complete within the required timeframe
• Experience supporting children and young people with learning disabilities, complex needs, or additional support requirements
• Strong understanding of safeguarding, child protection, and children’s residential care regulations
• Experience leading shifts or supporting less experienced staff members
• Excellent communication, organisational, and record‑keeping skills
• Ability to remain calm and professional in challenging situations
• Positive, caring, and resilient approach to supporting young people
• Commitment to continuous professional development and reflective practice
• Full UK driving licence desirable

Benefits

• Competitive base salary
• Clear career progression and development opportunities
• Refer‑a‑friend program offering generous rewards
• Extensive training and support, including financial assistance to obtain the Level 5 Diploma and other pertinent training and qualifications

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