Hybrid Customer Liaison Officer: Complaints & Support

HYDE HOUSING ASSOCIATION seeks a Customer Liaison Officer to be the first point of contact for customer complaints and queries. You will investigate and resolve issues while maintaining accurate case records. The role requires strong communication skills, a calm approach, and good IT skills, including proficiency in CRM systems.

This position offers a hybrid work model (2 days in office, 3 days remote) and a salary of up to £25,500.

The organization prioritizes diversity and inclusion, fostering a workplace that respects and values all individuals.

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