Customer Services Advisor

Company: West Kent Housing Association
Apply for the Customer Services Advisor
Location: Sevenoaks
Job Description:

Customer Services Advisor

Reference: JUN20263936

Expiry date: 07:00, Mon, 29th Jun 2026

Location: Sevenoaks

Benefits: Generous annual leave entitlement, company pension scheme, health cash plan, well being grant and additional leave entitlement for Christmas.

Customer Services Advisor (£30,669 per annum, 12 month fixed-term contract)

Job Role

We need people who enjoy communicating with others via phone, email, web or social media. You will be confident using the latest technology, able to problem‑solve, and willing to ‘go the extra mile’ for our customers. You will have a positive attitude, excellent communication and customer service skills, and be committed to always doing the best for the customer. You need to be self‑motivated and able to thrive and maintain quality results in a busy environment.

Hours

37 hours per week, 8:00 am to 16:30 pm Monday to Thursday, and 8:00 am to 16:00 pm on Friday.

Role based in Sevenoaks Office. We offer a flexible hybrid working arrangement, with full‑time colleagues basing themselves in the office twice a week.

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Posted: June 14th, 2026