About The Role
As a Children Support Worker, you will provide day‑to‑day care and emotional support, helping children and young people feel safe, understood, and valued. You will work within a residential setting operating on a 24‑hour rota, including weekends, with shifts typically lasting 12.5 hours.
You will support the creation of positive routines and meaningful experiences, encourage educational engagement, and contribute to care planning, reviews, and key‑work sessions. Working closely with therapists, schools, families, and other professionals, you will play a vital role in supporting stability, confidence, and long‑term positive outcomes.
This is a dynamic and rewarding role where no two days are the same, from shared activities and outdoor time to being a calm, consistent presence during difficult moments. You do not need to be perfect, but you do need to be patient, resilient, and genuinely caring.
Key Responsibilities
- Provide consistent, child‑centred care and emotional support
- Promote safety, wellbeing, and positive daily routines
- Act as a key worker when required and contribute to care plans and reviews
- Support educational development and engagement
- Work collaboratively with therapists, schools, families, and external professionals
- Maintain a trauma‑informed, nurturing, and structured environment
About You
- Experience working within children’s residential homes
- Experience supporting children and young people with complex or challenging behaviours
- At least 12 months’ experience in a caring or support role
- Level 3 Health & Social Care qualification (desirable)
- Ability to remain calm under pressure and think on your feet
- Strong communication and listening skills
- Confidence working independently and as part of a team
- Professional approach to reviews and multi‑agency meetings
- Ability to engage, motivate, and inspire children and young people
- Ability to speak or understand Polish is desirable but not essential
- Full UK driving licence preferred but not essential
Benefits
- Employee Assistance Programme
- Retail Discount Scheme
- Workplace Pension Scheme
- Gym and Cycle to Work discounts
- Health Cash Plan
- Four additional wellness days per year
- Extra holiday day on your birthday
- Group Life Insurance
- Group Critical Illness Cover
- Income Protection Cover
- Paid volunteering days (Time2Give)
- Paid sick leave
- Paid care days for family and personal health needs
About the Client
Kiwi Childrens Services is a specialist provider supporting children and young people with complex mental health, emotional, and behavioural needs. Their services are rooted in a trauma‑informed, child‑centred approach, offering a safe and nurturing environment where young people can stabilise, rebuild trust, and develop confidence.
Through consistent care, structured routines, and access to specialist interventions and therapies, Kiwi Childrens Services focuses on achieving meaningful, long‑term outcomes for every young person they support. The team works closely with families, education providers, and external professionals to ensure care is holistic, collaborative, and tailored to individual needs.
The successful applicant will undergo a free enhanced disclosure from the Disclosure Barring Service & other compliance checks required.
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