Responsibilities
- Word processing and production of reports, taking of minutes at meetings and production of the draft and final documents following the meeting, letters and correspondence and other written work as necessary.
- Input and extraction of information from computerised client databases such as LAS, LCS, EMS, EHM, SIMS, System One, Sky Response and any future systems that might be introduced.
- Delivering a telephone answering/switchboard service to other services across Adult Social Care and dealing with queries from a range of professionals and customers, both internal and external.
- General clerical and administrative tasks as necessary e.g. dealing with incoming and outgoing mail, photocopying, stock control and reordering, petty cash, arranging bulk printing, arranging meetings.
- Assisting with GDPR compliance and maintaining confidentiality.
- Support with queries regarding Reablement, Community Response Team and Care Call areas of the service within Adult Social Care.
- Any other duties commensurate with the grading of this post.
You’ll also contribute to service development and improvement, working flexibly across different areas of Adult Social Care to meet changing needs.
Additional information
Require a reasonable adjustment? If you feel a reasonable adjustment will provide additional support in both the recruitment process and within the workplace, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination when determining which applicants are successful for interview and employment with us.
All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance. Within North Tyneside, safeguarding is everybody’s business.
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