Change Coordinator Service Planner

Job Title: Change Coordinator Service Planner

Business Sector: Data Centre Solutions

COMPANY PROFILE

CBRE is the global leader in real estate services and leverages the industry’s most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.

Role Summary

• Ownership of Maintenance and Reactive Works.
• Ensuring RAMS are reviewed by the site technical engineers for all works in line with site processes.
• Ensuring missed maintenances, break fixes, projects and ad-hoc works are booked in without conflicts with existing work.
• Ensuring Client Change Process followed.
• Ensure Subcontractors fulfil their contractual requirements.
• Attending Subcontractor Review Meetings.
• Creating Subcontractor Reports to present to senior management and customer representatives.
• Ensuring all subcontractor reports accounted for and filed in line with site processes.
• Attending meetings with the operations manager and contract support team to ensure works completed are invoiced and sub-contractors paid.
• Attending Client Meetings around works planning and change processes.
• Ensure that engineering subcontractors are appropriately supervised and comply with contractual commitments and site operating processes.
• Develop a good working relationship with all members of CBRE staff and clients’ staff.
• Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is always delivered and promoted.
• Ensure that professional and technical skills are maintained through a commitment to personal development and life‑long learning.
• Responsible for ensuring training and personal development kept up to date.
• Strong Team Culture will be required.

Experience / Skillset Required

• Demonstrable experience in a similar role within a similar organisation.
• Sound understanding and experience of meeting health and safety obligations with regard to maintenance activities.
• Strong subcontractor management skills.
• Strong verbal communication skills and ability to present during meetings.
• Numerate & literate.
• Self‑motivated, with a high level of personal integrity.
• Able to work well both in a team and alone.
• Organised, able to prioritise and deliver within high‑pressure environments.
• Courteous and presentable as the role is both front and back of house, with exposure to the client at all levels.
• Takes Ownership & Accountability.

EQUAL OPPORTUNITIES

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

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