Job Description: Family Support Worker/Administrator
The basics
£28,142 (NJC Scale 11) – pro rata to term-time only
Hours
Full-time and permanent
Annual leave
25 days, rising to 30 days after five years
Line manager
School Business Manager
Closing date for applications: Monday 29 June, 3pm
Interviews: Tuesday, 7 July
Big Life Schools is committed to safeguarding children and vulnerable adults. The post is subject to an Enhanced DBS with a check of adults barred list and is exempt from the Rehabilitation of Offenders Act 1974
What you’ll be doing
As our Family Support Worker, you will work as part of the school team to support pupils and their families who may be experiencing difficulties. You will work in both a preventative way (with what are known as level 1 and 2 families) and support families who have a higher level of need (levels 3 to 5) in accordance with Manchester’s Early Help strategy.
You will carry a caseload of pupils where there are safeguarding concerns and where pupils are at risk of their needs escalating without intervention. You will also work with the senior leadership team to support and implement attendance strategies. Meanwhile, you’ll also have an administrator role, providing comprehensive administrative and financial support to the school.
- Be a link between home and school, fostering and supporting good relationships to enable families to receive the support they may need.
- Carry a caseload of families who require more in-depth support to either reduce levels of need or prevent them from escalating.
- Work with families and pupils where there are safeguarding concerns and issues and to provide intervention and support and liaise with other key agencies.
- Support the attendance of pupils where there is cause for concern.
- Support the planning and delivery of Early Help Assessments and, where appropriate, co‑ordinate the team around the child meetings.
- Undertake direct work with individual children and young people to find practical solutions to a range of issues.
- Build and maintain robust relationships with partners such as the Early Help hubs, Family in Need service, Social Care, Health, CAMHS and so on.
- Ensure compliance with health and safety regulations in line with Big Life’s policies and procedures.
- Have a good understanding of risk and be able to respond appropriately to incidents.
- Demonstrate the ability to organise multiple tasks in the most effective way, and allocate time and energy according to task complexity and priority.
- Maintain the agreed monitoring and evaluation processes, which improve and develop services for families.
- Remain informed of current thinking in relation to professional conduct and practice.
- Provide general clerical and administrative support, for example, photocopying, filing, completing standard forms and returns to the LA and outside agencies and responding to routine correspondence
- Maintain and update all administrative and information systems and processes as required, including retrieving and collating information to ensure deliver of a high level administrative service
- Process purchase orders and oversee deliveries.
- Produce lists, information and data as required, for example, pupils data and to maintain and collate pupil reports
- Assist with school administrative duties relating to exam invigilation where appropriate.
- Arrange meetings and events and take notes at meetings to a high standard
- Undertake routine administration of school lettings and other uses of school premises
- Administer school registration procedures in line with statutory requirements
Please use the person spec to align yourself to each point.
About Longsight Community Primary School
Longsight Community Primary is a single‑form entry primary school which has been serving the richly diverse community of Longsight, Manchester since 2013. Longsight is part of the multi‑academy trust Big Life Schools, which shares the vision and values of The Big Life Group.
Build on the shared premises of Longsight Nursery and Longsight Family Hub, our building offers a seamless provision for local families and children aged 0‑19. Our primary school has over 210 pupils aged 4‑11, coming from many different countries and speaking 16 different languages.
Our pupils are happy children who enjoy school, and we encourage them to have the best possible start in life. We recognise communication and language are the foundation of children’s attainment and have worked hard to become a Voice 21 Oracy School of Excellence.
Diversity, respect and tolerance are at the core of our school identity, and our vision is to be a truly inclusive community school that meets the needs of all children.
Benefits
We offer more than a payslip – you’ll find wellbeing support through LifeWorks, Simply Health and mindfulness sessions, your birthday off, and regular learning opportunities. Everyday perks include Blue Light Card discounts, savings schemes, cycle‑to‑work, free eye tests and more – little extras to make life easier inside and outside of work.
Support and progression
We work with all our teaching and support staff to explore ways of reducing workload and improving wellbeing. When joining our schools, you can expect a range of support from senior leaders, who operate a coaching model, and from our dedicated curriculum and wellbeing leads.
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