Apprentice CSOT Support Analyst

Company: University of Birmingham
Apply for the Apprentice CSOT Support Analyst
Location: Birmingham
Job Description:

The Core Systems Optimisation Team Service Desk handles everything from individual technical problems to system outages relating to the university’s core systems footprint.

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Friday, 7 hours per day. Shifts to be confirmed.

Expected Duration: 1 Year 3 Months

This employer is part of the Disability Confident scheme, committed to employing disabled people.

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Posted: June 14th, 2026