Availability Window
Sun 08:00 – 18:00 Tue 13:00 – 23:00 Fri 13:00 – 23:00
Pay
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location.
Work Hours
Minimum guaranteed hours: 16 per week. If you would like to work fewer hours, a minimum of 12 hours is available. Availability windows are required. You will receive a three‑week notice of when your shifts will be scheduled. We support flexibility if the times you are available intersect with the advertised windows.
Role Overview
As the face of Tesco out on the road, driver delivers across the country, meeting and talking to customers in their homes each day. This role is about more than just driving – it’s about helping others and delivering great service with a smile.
Responsibilities
- I ensure the van and trays I use are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customers time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say “Thank you.”
- Acting quickly to respond to the changing needs of our customers and embracing change within my store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
Qualifications
- A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
- Minimum age 18 if working before 6:15 am or after 9:45 pm or in specified areas such as warehouse, beers, wines and spirits, counters, bakery and driving roles.
EEO and Diversity
We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please see here.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
Important Notes
We will only recruit individuals who have passed the school leaver’s age. For more information about the school leavers age for your country, please click here.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Visit Our Website
For more information about us please visit www.tescoplc.com.
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