About the role
This summer, we’re proud to open the doors to our new House in Borough Market, one of London’s most iconic and characterful neighbourhoods. Known for its rich culinary heritage and bustling market culture, the area blends historic charm with a vibrant, contemporary energy at the heart of the city. In short: Baristas are the beating heart of WatchHouse. As a Barista, you’ll be at the forefront of the Modern Coffee movement—crafting exceptional coffee, creating unforgettable moments, and bringing our passion for hospitality to life every day. You’ll serve as a true ambassador of the WatchHouse experience, delivering world‑class coffee with precision and care, while connecting with guests in a way that feels warm, personal, and genuine.
Reports directly to the House Manager.
Key Responsibilities
- Deliver warm and authentic hospitality to each guest, turning first‑time visitors into regulars and regulars into loyal advocates of WatchHouse.
- Dial in espresso and filter coffee with precision, crafting recipes that reflect the flavors of our beans.
- Ensure the coffee section is always looking its best—clean, sharp, and organised.
- Maintain brand standards even during high‑volume moments, adapting recipes and techniques to ensure every beverage meets our high expectations.
- Be flexible and proactive, stepping in wherever needed to support the seamless operation of the House, from food preparation to team coordination.
Requirements & Key Qualities
- Passionate, confident, and skilled barista, eager to share the art of Modern Coffee with guests and team.
- Always well‑presented and wearing WatchHouse uniform standards.
- Background in specialty coffee, with the ability to thrive in a dynamic, fast‑paced environment.
- Strong energy, positivity, and drive to succeed together with an outstanding team of baristas.
- Maintain focus under pressure, ensuring every customer feels seen and valued.
- Live and breathe our core values of Passion, Empathy, Diligence and Drive.
- Combine speed with precision, delivering excellent service and high‑quality products.
Equity, Diversity & Inclusion
At WatchHouse, we champion diversity, insist on equality, and foster inclusion as a non‑negotiable part of our culture. We value individuality, personality, and the unique contributions of every team member and seek to build meaningful relationships, celebrate contributions, and work with purpose to deliver the Modern Coffee experience.
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