Equans is looking for a Corporate Receptionist to join our team in Lumira, 9 Maxim Park, Eurocentral, Motherwell, ML1 4WQ, on a permanent basis. This is a full time role working 40 hours per week. On offer is a salary of £27,000 – £30,000 per annum depending on skills and experience and benefits package.
General Overview
To undertake Reception duties, which include but not limited to welcoming visitors, answering the main switchboard, liaising with security services, assisting the building users and general public, issuing visitor passes and ensuring confidentiality processes and procedures are upheld.
This role is based out of the above address but you may be requested to support at our other 2 sites in the area.
Supported sites
Athena – 5 Dovecote road, Eurocentral, Motherwell, ML1 4GP
Bathgate – 39 Inchmuir road, Bathgate, EH48 2EP
Shift Pattern
Monday to Friday 08.30 – 17.30
Key Responsibilities
- Greet and welcome all guests, clients, and visitors with warmth, professionalism, and discretion.
- Manage a sophisticated, multi-line phone system efficiently, directing calls and taking accurate messages.
- Coordinate appointment scheduling and calendar management for service delivery teams.
- Maintain a pristine and inviting reception area reflective of the premium site standards.
- Handle client inquiries promptly in person, by phone or email, providing accurate and courteous information.
- Support with administrative duties and tasks.
- Fulfil any health & safety responsibilities at all times.
- Completion of relevant paperwork as required, in line with company and client procedures.
- Raise any building faults so these can be rectified in a timely manner.
Requirements
- Proven experience as a receptionist or front desk professional, preferably in premium corporate service environments.
- Good communication skills & strong organisational skills.
- Proficient in MS Office suite or Google Workspace and digital scheduling tools; ability to quickly learn bespoke systems.
- Flexibility to adapt to varying client needs and work schedules as required.
Benefits
- 24 days annual leave (+ public holidays).
- Life cover equivalent to X1.5 times annual salary.
- Employee discount shopping schemes on major brands and retailers.
- Gym membership discounts.
- Cycle to work scheme.
- Holiday purchase scheme.
- 2 corporate social responsibility days per year.
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes.
- Attractive employee referral rewards scheme.
- Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network.
- 24/7 employee assistance program and access to mental wellbeing app.
- Opportunities for career advancement and professional development.
- Supportive work environment with a focus on teamwork and collaboration.
Equal Opportunity
We encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a relocation package with this job role. Certain roles may require applicants to undergo a disclosure check, as noted in the role requirements.
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