About the Role
We are thrilled to share the expansion of our London (International HQ) office, on Lime Street, as we look for a Receptionist to join our growing team.
Our reception team is a critical link between us and our clients, a lifeline for our employees and even a reassuring first impression for interviewing candidates.
We are looking for an outgoing individual who takes pride in the quality of their client service to fulfil this diverse position.
Key Responsibilities
- Welcome and greet all visitors to the firm, including clients.
- Field and redirect incoming calls as appropriate.
- Respond promptly to incoming calls and email queries.
- Manage visitor sign‑in, including contractor log, and distribute visitor passes.
- Maintain inventory and order stationery for meeting rooms and the overall office space.
- Order catering for events and meetings, and layout appropriately.
- Book meeting rooms and assist in setting up events.
- Coordinate with external vendors, contractors or catering for events.
- Conduct routine safety and maintenance checks.
- Handle incoming post, special deliveries and couriers.
- Process outgoing post.
- Log files according to the standard operating procedure.
About You
Whilst previous experience as a Receptionist or Administration would be beneficial, it is not essential. We are looking for someone who:
- Has former experience in a client/customer facing environment.
- Can build rapport with clients quickly and professionally.
- Is organised and able to manage changing priorities.
- Has an approachable nature as clients and employees look to you for support.
- Is proactive with a can‑do attitude.
- Thrives in a collaborative team environment.
Full‑time, 09:00 – 17:00. This role is not a pathway to a training contract.
Benefits
- 28 days annual leave (plus public holidays)
- Bonus scheme
- Life Assurance
- Scottish Widows pension scheme
- Healthcare cash‑plan
- 1/3 gym membership contribution
- Electric vehicle scheme
- Happy People/Perks at Work benefits portal
- Cycle to work scheme
- Flu vaccinations
Equal Employment Opportunity
As HCR is an equal opportunities employer, we don’t just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and works together to achieve the best outcome for our clients. We are privileged to be an armed forces‑friendly organisation.
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