About Us:
Founded on the grounds of innovation – iXceed Solutions , is an ISO certified, leader in Talent and Digital recruitment solutions, serving fortune 100 companies globally. We have many global accolades to our credit – UK Enterprise Awards – HR Tech Startup of the year- Europe – 2022, UK IT Awards – Leading Talent & Digital Solutions of the Year 2022, Titan Awards- Entrepreneur of the Year -2023, Asia fastest growing HR tech companies in 2023, Iconic Brand of the Year in Staffing & Recruitment 2023, Top 4 The Most prominent Talent solutions firm to work with in 2024, Hottest HR Tech Startup by Business World, The Greatest Brands & Leaders Asia & GCC -2020 -2021 by AsiaOne and many more.
Website : www.ixceed-solutions.com
LinkedIn URL : https://www.linkedin.com/company/ixceed-solutions
Job Title: Field Support Engineer
Location: Lurgan, North Ireland
Type of Contract – 6+ Months (InsideIR-35)
Roles and Responsibilities:
- Performs remedial repairs on Desktops, laptops, printers, video conferencing, access, kiosks, operational hardware and any other authorized peripheral equipment
- Assist site with hardware/ desk/ office/ boardroom setup as requested
- Execute supported directed tasks for network or server support on-site by escalations teams.
- Provide first level troubleshooting and support for Applications
- Capture, store and update in-scope site information.
- EUC Hardware (Laptops, Desktops) set-up, deployment, collection/re-imaging.
- Mobile devices (phone/tablets) set-up, deployment, collection.
- Software/Application Installation (Country/Site specific).
- Basic Printing. Network and server troubleshooting support).
- Provide New Hire Induction.
- Manage local end user asset inventory and life cycle of assets.
- Provide first level support for meeting room devices (VC devices, projectors, displays etc.,)
- Provide first level support for warehouse devices (RF Equipment’s, voice equipment’s,
- Vehicle mounted units, label/thermal printers etc.,)
- Maintain onsite inventory of supported device
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