Head of Information Technology

Head of ICT & Digital Services

West Midlands

An exceptional opportunity has arisen for an experienced and strategically minded Head of ICT & Digital to lead the delivery of an enterprise-wide digital, data and technology transformation programme within a large, complex organisation.

This is a fixed-term appointment to April 2028, with a clearly defined outcome: to design, mobilise and deliver a step-change in digital capability, operating model, and ICT service performance.

Key Responsibilities

• Provide strategic leadership for all ICT, digital and data services
• Lead the development and execution of a defined transformation programme, delivering against agreed outcomes, timelines and benefits
• Orchestrate complex organisational change, aligning technology, people, processes and governance
• Ensure cyber resilience, robust data governance and secure service delivery
• Oversee ICT operations, architecture, applications, infrastructure and service delivery
• Manage significant revenue budgets and capital investment aligned to transformation objectives
• Build effective relationships across senior leadership, partners and delivery stakeholders

Candidate Profile

• Significant senior leadership experience within ICT in large, complex organisations
• Demonstrable experience across both public and private sector environments
• Proven track record of leading and directing major organisational transformation programmes, including:
• Mergers and acquisitions
• Multi-site / multi-organisation outsourcing or insourcing
• Proven capability in orchestrating complex, enterprise-wide change programmes
• Strong commercial, financial and strategic capability
• Experience leading geographically dispersed, multi-disciplinary teams
• Outstanding communication, influencing and stakeholder management skills, with credibility at executive and board level
• Relevant professional accreditation (e.g. Chartered IT Professional or equivalent), or commitment to achieve

Benefits

• £120,000 – £140,000 + Senior Benefits Package

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