Head of Service Governance & Managed Services

Franklin Fitch in Reading is seeking an experienced Head of Service to establish and lead a new Service Governance function. This leadership role will ensure service contracts are commercially viable and operationally deliverable while overseeing a team focused on service performance and improvement.

Key responsibilities include managing contract governance, driving Service Improvement Plans, and collaborating with multiple teams to ensure the success of Managed Services contracts. This role offers hybrid or remote working options and a comprehensive employee benefits package.

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