Information Technology Consultant

IT Field Engineer – Field and Desk Based Liverpool

Computeam delivers managed IT services to schools and trusts across the UK. We are looking for a driven individual to support schools across the UK.

Role Fundamentals – What you’ll do:

• Regular scheduled visits to client sites.
• Monitor service board and progress accordingly.
• Reactive site visits when necessary to help resolve issues.
• Maintain clear communication to the team and clients.
• Assisting account managers by responding to queries regarding sites.
• Keep internal documentation up to date to assist team learning.

What you’ll need to succeed:

• Demonstrable experience in a relevant field.
• Certification: Relevant certification in Networking (e.g. CCNA) and/or Microsoft.
• Hands‑on working knowledge of firewalls, HP Aruba switches.
• Current network troubleshooting skills, including ‘working knowledge’ of LAN & WAN technologies.
• Windows Active Directory, including Microsoft Office 365 suite and Azure Active Directory.
• Some VMware and Microsoft Hyper‑V clustering experience would be beneficial.
• Some experience in recent Microsoft Server builds.

Our values:

• Passion – truly engage with our aim and use that to provide the best service you can in your role.
• Purpose – make your actions purposeful and positive.
• People – collaborate with the team to support and develop on a peer‑to‑peer basis.
• Proud – demonstrate pride in the role you are doing and how this will impact better outcomes in education.

Hours and Working Patterns

40 hours a week between 8am – 5.30pm.

Monday – Friday.

Predominantly school site visits, some work from home, visits to the regional Head Office.

Computeam Pay Scale

Mileage expenses reimbursement (own car essential and full driving licence).

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