Premier Member Experience & Engagement Lead

LGBT Great Careers is looking for a Member Experience and Engagement Manager to deliver a first-class experience for members in Greater London. This high-impact role involves managing relationships and the membership lifecycle, ensuring seamless engagement and satisfaction.

The successful candidate will lead training programme delivery, work closely with the CEO, and ensure alignment between member engagement and commercial outcomes. Exceptional organisational skills and a strong track record in client services are essential.

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