About the role
Reporting to the Chief of Staff, the Governance and Executive Support Officer is a trusted and highly visible member of the Director’s Office, working closely with senior stakeholders including the Chief Operating Officer, Chief Finance Officer and the Director’s Executive Assistant. This role requires calm, confident and capable of navigating complex priorities while representing the Museum’s leadership with professionalism and discretion.
As secretariat to the Audit and Risk Committee, will produce high‑quality support for Trustees and senior stakeholders, ensuring that meetings, papers and communications are delivered to an exceptional standard.
With responsibilities spanning governance, executive operations, risk coordination and stakeholder engagement, this is an ideal role for an individual who is motivated by variety, responsibility and the opportunity to contribute to the smooth running of a high‑profile cultural institution.
About you
The person will build strong relationships across the Museum, comfortable working at pace, balancing executive support including diary management for the COO and CFO with broader Director’s Office responsibilities, including stakeholder logistics, committee coordination and cross‑departmental planning.
They will bring sound judgement, excellent organisational skills and a proactive mindset — someone who spots what needs to be done, takes ownership and continually looks for ways to improve processes and strengthen the effectiveness of the Director’s Office.
Hybrid working
We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager.
What we offer
- 27.5 days holiday plus 8 bank holidays (full time equivalent)
- Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 – 10%)
- Season ticket, bicycle and rental loan
- Life insurance
- Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
- Staff discount at our Museum shops and cafes
- We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
- Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures.
- Membership to our Sports and Social Association (for a small fee), which includes access to our in‑house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi
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