Strategic Customer Success Manager

AlphaSense is seeking a Customer Success Manager in Greater London to ensure clients achieve value from their investment in our platform. You will engage directly with clients, implementing strategies for product adoption and retention. The ideal candidate has 2–4+ years of experience in Customer Success or Account Management, strong communication skills, and the ability to perform data-driven decisions.

Work involves guiding clients through onboarding, collaborating cross-functionally to enhance user engagement, and driving measurable business outcomes.

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